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A replication of "an experimental test of the expectancy‐disconfirmation theory of citizen satisfaction"

Wenna Chen, Binzizi Dong, Chih‐Wei Hsieh, M. Jin Lee, Ning Liu, Richard M. Walker, Yao Wang, Bo Wen, Wen Wen, Peiyi Wu, Xia Wu, Jiasheng Zhang

Public Administration, 2022. DOI 10.1111/padm.12860

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