When the Wait Isn't So Bad: The Interacting Effects of Website Delay, Familiarity, and Breadth
Has this study been replicated?
The atlas records 1 replication of this study. Recorded outcomes: 1 mixed.
Replications
- Maybe Waiting is Bad: A Replication Investigating Website Delay, Familiarity, and Breadth, Shaft et al. (2018). Outcome recorded: mixed.
The replication confirms the importance of website design features, specifically delay, breadth, and familiarity on users' ability to use and form an opinion of a website. However, the replication did not confirm the main finding, that it is the interplay of these three variables, i.e., cognitive co
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